CRM Administrator

San Mateo Metro Area, CA

Posted: 11/01/2019 Job Category: Applications - CRM - Technology Job Number: JN -112019-4429

Job Description

Our client, an intent-based network company is looking for a driven full time CRM administrator to manage their CRM system. This person will be a technical lead for all things Marketing Automation and CRM, understands the importance of data quality, and will be the trusted partner for the Sales, Marketing, Support, and Finance teams.
  • Monitor, measure and analyze sales and marketing initiatives as they relate to quota and company goals
  • Implement best practices for marketing automation for our high-tech enterprise software sales environment.
  • Work with CRM vendor to make necessary CRM changes, upgrades, migration
  • Assist Marketing, Sales and Finance with reporting and dashboards from the CRM
  • Serve as lead technical role in user creation, system integration, enforcing appropriate access credentials, and drive break/fix issues to timely and successful resolution.
  • Maintain internal documentation and records related to the CRM system.
  • Continuous maintenance of the CRM
  • Create marketing and sales dashboards
  • Liaise with both technical and functional staff to plan, deploy, and support new CRM functions and related tools, systems, and campaigns.
  • Continuously assess new technologies and add-on applications to improve/optimize marketing team performance
  • Act as the technical point of contact for vendors

  • Bachelor s Degree
  • Strong problem-solving skills.
  • 3+ years experience working with Hubspot or as a SFDC administrator
  • 2+ years of experience in digital marketing or sales operations
  • Strong problem-solving skills.
  • Strong communication skills
  • Experience working in a highly collaborative environment
  • Experience managing system and software changes

Nice to have
  • Master s Degree in Information Systems, Computer Science, Business Analytics, or related field.
  • Experience leading a large scale implementation, migration, or deployment of an enterprise-wide CRM system
About Vivo

Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow.

Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee.

Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you.

Vivo We Get People!

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