Director of IT

San Francisco Metro Area, CA

Posted: 04/18/2022 Job Category: Infrastructure - Sys/Storage - Technology Job Number: JN -042022-4720

Job Description

Our fast-growing Life Sciences client has hired Vivo to assist in its search for a Director of IT infrastructure to align the overall strategy, organization, management, and execution of IT-related services, products, processes, and procedures with business goals.

As the leader of the IT infrastructure organization, you'll be tasked with streamlining our cloud-first operations and building a diverse and high-functioning team of technical professionals, setting expectations for the team while empowering them to create solutions and ensuring accountability.

The Director of IT will lead and scale an IT function that can support the continued global growth of the organization and establish IT operations standard methodologies, procedures, tools and infrastructure that supports the needs of a fast-growing company, embracing external partners where appropriate and enabling self-service for optimal employee experience.

  • 10 years working experience in IT, with at least 5 years of management, building diverse teams with collaborative and innovative cultures with deep familiarity of Service Delivery and Systems Development and Support.
  • Demonstrable experience scaling IT teams.
  • Experience building and managing globally dispersed teams, including external service providers.
  • Experience implementing standard methodologies for ITSM, identity access management, endpoint/device management, knowledge and change management.
  • A strong IT security and compliance mentality.
  • Experience developing processes and procedures for IT Governance and regulatory compliance such as SOX.
  • Experience building collaboration and rapport within an organization with both technical and non-technical members
  • Superb communication skills, the ability to build a supportive and inclusive team culture.
  • Strong background in ITSM and familiarity with frameworks, such as ITIL.
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